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Performance,  Transformed

...The content you are pushing out is really impressive. This is really admirable. There are people like me, years behind you, that you are inspiring whether you know it or not.
— - Organization Development Consultant

Generative AI, Coaching, Mentorship, & Leadership Development

Those who know me know that I love to learn! Recently, I completed several Generative Artificial Intelligence courses, workshops, and events through LinkedIn Learning, Coaching.com, and 6 Team Conditions platforms.

How did I get access to all of this learning?

As a resident of Massachusetts, I have access to the Boston Public Library, which currently provides free access to LinkedIn Learning for patrons. This is a huge benefit that I greatly appreciate! As an Implementation Mastery (IM) facilitator with Coaching.com, I have access to their library of programs. Lastly, I am a certified to administer the 6 Conditions Team Diagnostic Survey assessment. As a provider, I get to participate in live, virtual community of practice workshops on diverse topics with other certified coaches.

The Courses I have recently completed on LinkedIn Learning, as part of the Generative AI for Learning and Development Professional Certificate include:

  • A Practical Guide to Upskilling Your Organization on AI

  • Generative AI in Learning and Development

  • The Future of Workforce Learning: AI-Powered Personalization for Skill Development

  • Using Gen AI to Develop Personalized Learning Plans

  • Build AI Literacy in Your Organization as a Business Leader

  • Leading Responsible AI in Organizations

I also completed other LinkedIn Learning courses on the topic of Generative Artificial Intelligence, coaching, and mentoring including:

  • Mentoring Employees in the Era of AI

  • Enhance Your Coaching Impact with Generative AI

 
 
 

Learning Insights

What I am learning is that Gen AI doesn’t have to be scary and it is unlikely to take over our jobs completely - as long as we can understand and use Generative AI. One way to use Generative AI with coaching is to get analysis and feedback on the coach’s performance after each session. With coachees’ permission, this is possible through recording coach sessions, and having AI review the transcripts to give feedback to the coach.

I currently use Gen AI for program design as a sounding board for descriptions and learning objectives. I also plan to use Gen AI moving forward to assist with the design of mentor programs. Regardless of how you decide to use Generative AI, it is important that you follow ethical and security guidelines with your organization and client agreements.

I’d like to share some of my key takeaways from my LinkedIn Learning courses:

Generative AI in Learning and Development

  • PwC Global Survey stated that over 70% of CEOs worried about lack of skills across their organization

  • Job Skill sets will have changed by as much as 50% by 2027

  • Ethics and copyrights are important to consider

  • Data privacy and security is paramount

  • L & D professionals are the "Architects and sculpturers of the future"

  • ADDIE model & Kirkpatrick model can be used


    The Future of Workforce Learning: AI-Powered Personalization for Skill Development

  • Ethical and Privacy in AI powered learning are essential

  • Tailored learning experiences / learning paths are helpful

  • Gen AI can create content from keywords

  • Promote AI awareness across the organization. Where can AI fit in?

  • Encourage experimentation - sand box

  • Evaluate how well AI working - Improve over time

Leading Responsible AI in Organizations

  • Ethical use and accuracy of data

  • Make it personal

  • Transparency & Explainability

  • Employee-led AI opportunities

Build AI Literacy in Your Organization as a Business Leader

  • Tips

  1. Be open to new ideas

  2. Embrace uncertainty

  3. Be creative, have fun, and keep it light

  • Each human algorithm is unique

  • People need mental gym time

  • Mindset shifts to master AI: Explore biases - understand subconscious

    • Explore opposite views

    • Look inside the eyes of a stranger

    • Shuffle your morning routine

    • Spend time in nature

  • Intelligence vs. conscious awareness, Emotional Intelligence, Empathy

How are you keeping your learning sharp with Generative AI? Comment below.

QUESTION? Leave a comment.

 
 

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About the Author:
Sarah Scala is a senior talent management leader and executive coach with 20+ years of experience providing organization development, change management, and leadership development solutions for diverse global and local industries. She is a collaborative consultant, coach, and educator supporting performance transformation of executives, leaders, and teams. Sarah is a methodical, results-driven leader recognized for helping clients reach their highest potential, increase revenue, reduce turnover, elevate business profitability, build competencies, and improve performance.

Privacy policy: I do not rent, sell, trade or share your email address with anyone, ever.

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