D.E.I.B. Development Program for All Employees
A hospitality-industry client hired Sarah Scala Consulting to consult, design, and deliver training in areas of Diversity, Equity, Inclusion, Belonging, Psychological Safety, and Bias to all employees in the organization. The programs were custom-designed to support specific client needs in these areas. Sarah worked with a group of leaders consulting to assess specific needs, methods of delivery, style, and evaluation of the programs.
“Over the course of two days, Sarah presented training sessions for the management and front-line staffs of Billings Farm & Museum and the Woodstock Inn & Resort. Centered on Psychological Safety, DEIB, and Unconscious Bias, the sessions were outstanding and extremely well received by participants. Sarah was lively, authentic, and inclusive as she engaged with the staff. Moreover, she expressed these same traits as we worked dynamically to craft these meaningful programs and to follow up in the weeks that followed. I highly recommend Sarah as a consultant and partner in the very best sense of the term; she’s first rate!”
The Objectives of the Project:
1. Client to strengthen the psychological safety of internal teams.
2. Client to build and strengthen awareness of diversity, equity, inclusion, and belonging throughout the organization.
3. Leaders and Employees to increase awareness in managing bias.
Questions Guiding this Project:
What is the desired state of the organization and culture?
What is holding the organization back from optimal performance in these areas?
If the world was perfect, what would the departments and organization look and feel like?
What does inclusive leadership and communication look like in teh departments and at the client organization?
How will success or progress be measured in these areas?
Services Provided:
Consulting
Leaning Design
Facilitation
Process:
1. Met with the client’s leadership team to clarify needs and to determine fit.
2. Designed draft of workshop agendas, slides, and workbooks for both leadership groups and all-employee groups. Requested feedback from the leadership team.
3. Finalized agenda, slides, workbooks, and evaluation tools.
4. Facilitated all workshops in person to all leaders and all employees.
5. Met with the leadership team after the program to discuss evaluation and next steps to continue development in these areas.
Results:
Client organization has gained clarity and confidence while leading a diverse workforce.
Leaders have an awareness of ways to overcome DEIB challenges at work.
Participants have requested additional training to support DEIB.